Privacy Policy

1. Introduction

Welcome to Cemento Digital ("we," "us," or "our"). This privacy policy explains how we handle your personal data when you use our website and services. We are committed to protecting your privacy and being transparent about our data practices.

2. Important Information

• We are based in Mozambique but provide services to customers in Ireland
• We currently store data in the United States (through Namecheap.com)
• We are actively working toward full EU data protection compliance
• We only collect and use essential data needed to provide our services

3. Information We Collect

We collect information through our website forms:

• Call booking form
• Free offer request form
• Newsletter signup form
• Contact form

The personal data we collect includes:

• Name
• Email address
• Company name
• Message content (when provided)

We also automatically collect:

• Essential technical information required for our website to function
• Basic analytics data through Google Analytics

4. How We Use Your Information

We use your data only for:

• Responding to your inquiries
• Providing requested services
• Essential website functionality
• Basic analytics to improve our service

Important Note: While we collect email addresses for our newsletter, we will not send marketing communications until our full GDPR compliance infrastructure is in place.

5. Data Storage and Security

Your data is currently stored in US-based servers through Namecheap.com. We:

• Use SSL encryption for data transmission
• Implement reCAPTCHA for form protection
• Limit data access to essential personnel only
• Are actively planning transition to EU-based storage

6. Cookies

We use only essential cookies necessary for our website to function properly. These cookies:

• Are required for basic site operations
• Don't track your behavior
• Don't share information with third parties

7. Your Rights

Under GDPR, you have rights regarding your personal data. You can request to:

• Access your data
• Correct your data
• Delete your data
• Object to processing
• Export your data

To exercise these rights, contact us at hello@cemento.digital. We will respond within 30 days.

8. Data Retention

We keep your personal data only for as long as necessary to:

• Provide requested services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

9. Third-Party Services

We use these essential third-party services:

• Namecheap.com for hosting
• Google reCAPTCHA for form protection
• Google Analytics for basic website statistics

10. Changes to This Policy

We will update this policy as our services evolve and our compliance infrastructure develops. We'll notify you of significant changes through our website.

11. Contact Us

For privacy-related matters, contact us at:

Cemento Digital
537 Victor Gordon St
Beira, Sofala
Mozambique

Email: hello@cemento.digital
Phone: (258) 87 092 8888

12. Compliance Status

We are actively working toward comprehensive GDPR compliance. Current status:

• Essential data collection only
• Basic security measures
• Clear consent collection
• US-based data storage (temporary)
• Marketing features pending full compliance